Docs · Resources
Support
How to reach us, what to include, and where the trust and legal information lives.
Channels
| Need | Contact |
|---|---|
| Technical and API questions | support@schemalabs.ai |
| Compliance and customer documentation | compliance@schemalabs.ai |
| Security and responsible disclosure | security@schemalabs.ai · Responsible disclosure |
| Legal | legal@schemalabs.ai |
| General, Enterprise, fine-tune program, dedicated regional deployment | info@schemalabs.ai |
| Media | media@schemalabs.ai |
Support tiers by plan: docs and community (Free), email (Plus), priority email with SLA (Pro), dedicated CSM (Enterprise).
What to include
- The
request_idfrom the error envelope or the endpoint logs. - The endpoint ID or
job_id, never the row data. - The
error.typeand message. - Timestamps in UTC.
Trust and legal
Trust Center · Security · Privacy · Terms · Use Policy · Model License · Legal index